Welcome to Mercy Health's Aidacare Portal

This portal is for the ordering of products by Discharge & Ward for Mercy Health.


Our Thomastown office close at 2pm Tuesday the 24th December and re-open on Friday 27th December 2024. Closed on all Public Holiday’s 25 & 26th December and 1st January 2025.

With anticipated high demand in the lead up to Christmas we encourage all Hire Orders to be placed by 2.30 PM Friday 20th December to ensure delivery on the 23rd.

On Tuesday the 31st December our Thomastown office will close at 3pm and will re-open on Tuesday the 2nd January 2025.

All orders for delivery on the 31st December 2024 must be placed by 12pm on the 30th December 2024.

Wishing everyone a very Merry Christmas & and a Safe & Happy New Year from the entire Team at Aidacare.


You need to have a login to enter the portal. If you are not sure of your login details, please contact us at ecommerce@aidacare.com.au or speak to your admin team for assistance.