Contact Us

1300 133 120

MERCY HEALTH ACCOUNT COORDINATOR

KEY CONTACT - Marie Kovacevic

Phone: 03 9981 2100

Email: mercyhealth@aidacare.com.au

Our Brunswick office will close at 2pm Tuesday 24th December and re-open on Friday 27th December. Closed on all Public Holidays.
With anticipated high demand in the lead up to Christmas we encourage all hire orders to be placed by 5pm Friday 20th December to ensure delivery on the 23th.

Our Cheltenham showroom will be closed from 2pm Tuesday 24th December and will re-open Monday 6th January 2020.
All calls will be diverted to our Brunswick office where our friendly Customer Service Team will assist.
On Tuesday 31st December our Brunswick office will close at 5pm and will Reopen Thursday 2nd January.

Wishing everyone at Mercy Health a Merry Christmas and a Safe & Happy New Year from the entire team at Aidacare.

HIRE ORDER PROCESSING / ADMINISTRATION:

Name: Roula Papastergiou, Amanda Ridding, Geraldine Sarpi

Online: Aidacare Rental Order Portal

Email: mercyhealth@aidacare.com.au

Phone: (03) 9981 2100

Fax: (03) 9386 9170

VACATION RULE

For changes of order authorisation and email approval please fill in the form in the link below

Link: Vacation Rule

EQUIPMENT ADVICE AND SUPPORT (INCLUDING PRODUCT TRIALS):

Contact your most local Aidacare office as follows:

Phone: 1300 133 120 (local call cost) - your call will be automatically diverted to your most local Aidacare office.
Aidacare Brunswick : 35 Tinning St Brunswick.
Aidacare Geelong : 38-42 Mercer St Geelong.
Aidacare Cheltenham : 313 Warrigal Rd Cheltenham.
Aidacare Albury : 347 Urana Rd Lavington (Albury).
Aidacare Bendigo : 51 Bridge St Bendigo.
Showroom & Office hours: Monday to Friday 9am-5pm and Saturdays 9:30am-1pm
*Saturday trading hours applicable for Brunswick and Cheltenham locations.

EQUIPMENT SPECIALIST - ACUTE CARE:

Name: Faz Syed

Phone: 0407 959 368

Email: Faz.Syed@aidacare.com.au

TECHNICAL SUPPORT:

Phone: 1300 243 248

Email: ecommerce@aidacare.com.au